PivoHub’s Agent Mode is built for businesses in the food and beverage industry who sell on behalf of multiple producers.
It centralizes management, improves client communication, and simplifies the ordering process — all while allowing each producer to retain control over their billing and logistics.
Perfect for:
- Representation agencies managing several brands
- Brokers acting as intermediaries between producers and distributors
- Independent sales reps handling multiple product lines
- Any multi-brand organization wanting to avoid juggling multiple accounts
Why Agent Mode is a Strategic Asset
In today’s fast-paced market, managing separate accounts for each producer wastes valuable time.
With Agent Mode, everything is in one place — a single dashboard, a single interface, and a single workflow for all your sales.
This means:
- Significant time savings in order creation and tracking
- Better visibility on both global and per-producer sales
- A smoother client experience with one point of contact for multiple brands
How It Works in Detail
1. Activation by the PivoHub Team
Agent Mode is enabled upon request.
Once activated, you’ll see multi-producer features appear in your account.
2. Adding and Managing Producers
Each producer you represent is linked to your Agent account.
You have access to:
- Their real-time updated catalog
- Their pricing and promotions
- Their sales terms (minimum order quantities, lead times, etc.)
This ensures you always sell accurate, in-stock products with correct pricing.
3. Creating Multi-Producer Orders
The biggest advantage of Agent Mode is creating a single client order containing products from multiple producers.
Example:
You represent a brewery, a chocolate maker, and a maple syrup producer. A grocery store orders beer, chocolate, and maple syrup.
In Agent Mode, you enter one consolidated order. PivoHub automatically splits it in the background into separate orders for each producer — while keeping the client’s experience seamless.
4. Billing and Delivery
Once the order is placed:
- Each producer invoices the client for their part of the order
- Each producer manages their own delivery
- You remain the commercial contact, but don’t handle producer-specific billing or logistics
You focus on sales and relationships, not on administrative overhead.
Benefits
For the Agent:
- One login, one tool, one unified view
- Simplified management of multiple catalogs
- Accurate per-producer and per-client sales tracking
- Reduced risk of order entry errors
For Producers:
- Full control over prices, stock, and terms
- Increased sales through your network
- No additional work to manage multi-agent functionality
For Buyers:
- One contact for multiple brands
- Centralized ordering in just a few clicks
- Less administrative hassle
Best Practices to Maximize Agent Mode
- Keep catalogs updated regularly
Prevent order adjustments or cancellations due to incorrect data. - Clearly explain billing
Let buyers know they’ll receive separate invoices from each producer. - Use PivoHub’s smart filters
Quickly navigate between catalogs and producer-specific conditions. - Track per-producer performance
Focus your efforts where they drive the most sales.
In Summary
Agent Mode isn’t just a technical feature — it’s a growth enabler.
It lets you represent multiple producers efficiently, streamline client relationships, and free up time to do what matters most: sell.
